What This Represents Commercially 

For this Swiss lingerie brand, recovered border taxes equated to:

• ~10% of total returned sales value

• ~6.3% of combined EU + UK revenue

• A direct improvement to margin without changing product, pricing, or marketing

In premium intimate apparel, where gross margins typically sit between 65–75%—this level of recovery has a material impact on:

• profitability by market

• cash flow predictability

• international expansion economics

Did the client need to:

1. Change their Logistics partners - NO

2. Pay any additional up front costs - No our fees are only paid from VAT & Duty funds recouped on the clients behalf.

3. Change any of their warehousing and/or operations - NO, small changes required in invoice structure only.

4. Supply significant resource and staffing to set the service up - NO, apart from responding to authorisation emails most of the work is completed by The Sell To Europe partners.